Premium Annual Support
Besides our Basic Annual Support (Which includes technical support via email, live chat and bug fix only for latest two major version), we also offer extended service and support offerings with our Premium Annual Support (PAS) plan to better suit your support needs. With this plan, you are assured to get the most professional advice and efficient assistance from our tech support team to fix critical issues. Premium Annual Support includes the following:
- Unlimited technical support
via email with 6 to 10 hour initial response.
- Technical support via live chat.
- Invitation to participate in beta release programs.
- Free maintenance, minor and major version update releases.
- Free license upgrade for BoostSolutions product(s) when upgrade from lower to higher SharePoint versions, including SharePoint 2010 / SharePoint 2013 / SharePoint 2016 / SharePoint 2019 / SharePoint Subscription Edition.
The price of Premium Annual Support differs for different products and license types. To get an exact price quote please visit Premium Annual Support purchase page