“Cannot find this feature, the product may be removed by other user”

An error page occurs when registering license: “Registered Unsuccessfully Cannot found this feature, the product may be removed by other user. (BoostSolutions …)”   Solution: First of all, please make sure if the product has been installed from the server side. Then follow the steps below to trouble shoot this issue. Related solution hasn’t been […]

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Log file location for BoostSolutions Products

​How to access the actual log file instead of checking them in the product settings page? Solution: ​BoostSolutions products have their own log locations under the SharePoint directory, if the product provides the log function. The path would be under the SharePoint system folder: [disk]:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS\Product Name+Log(s) 12 — SP2007 14 […]

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Can't get access into SharePoint site after upgrade

​Sometimes, after upgrade BoostSolutions product, user cannot get access into sites. The error message could be "SharePoint Foundation" or "File not found". Solution: ​This issue is caused by the conflict between the old version "sharepointboost" and the new version "boostsolutions" while the old version "sharepointboost" hasn’t been removed completely during the upgrade. To solve this issue, please follow below steps: […]

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