Sharepoint AD Self Service in a nutshell:
It allows for administrators to give users the ability to add, delete, edit, or view their own AD profile. Any adjustments made by users can have e-mail notifications, and will be recorded into a log.
Keeping track of employee records is important. Information has to be handled by Human Resources (HR) as it is private information. Most managers do not have access to these files unless it’s very important.
Another scenario would be that HR might fail to mention the manager that employee info has been changed OR managers are busy to notice the employee-info has been modified.
Close coordination to be made between manager, HR and employee ? which need constant update and can get frustrating ? as confirmation and validation of this information is made back and forth that it can become inefficient.
What’s worse, payroll signed and approved might be sent to the former address instead of the new one.
To illustrate the course of this flow:
- Employee Changes Address
- Employee notifies HR
- HR sends request to IT for change
- IT processes request
- IT executes the change
- Change approved and applied
With the help of Sharepoint AD Self Service, administrators give permission to users to change their own information without IT intervention. Changes are logged and can be tracked by the administrator.
And when changes are made, employee files an AD file, and a notice will be automatically sent to notify HR. Lastly, there would be no responsibility conflict.
To illustrate the use of Sharepoint AD Self Service:
- Employee changes address
- Employee executes change himself through Sharepoint AD Self Service
2a. HR is notified
This post actually goes hand in hand with my 2 of my previous posts. We are rolling out solutions for companies with specific needs. This would be part of Solutions for IT Helpdesk ? to make IT workflow smoother and organized.
Watch this space for more information about Solutions for IT Helpdesk. Go to Sharepointboost for more information! Cheers!