BoostSolutions

How to fix “An unexpected error has occurred” issue when import an Excel file

Admin — Mon, 21 Feb 2022 22:34:50 +0000

When using Excel Import product to upload and import an Excel to a SharePoint list, you may meet this issue "An unexpected error has occurred" as this.

After digging into the SharePoint logs, there will be error message like this: "Requested registry access is not allowed."

Or upload and import a .csv format file using Excel Import, then you will find a same error message in the logs.

Solution:

Why does this issue happen?

In the product Excel Import, we use "Package" class to load and parse excel file before import to list.

"Package" (full name: "System.IO.Packaging.Package") is a standard dot net class which defined in WindowsBase.dll and is part of the windows system. It will try write event trace during package class initialization, before write event trace, system will check which provider to use by reading the "ClassicETW" value in registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\".

In some cases, the windows identity which the SharePoint process running with does not have permission to read that registry, as a result, an SecurityException was thrown saying "Requested registry access is not allowed."

In short, the system module needs to read registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\" to decide where to write event trace, but SharePoint process doesn’t have permission to access it.

How to fix it?

Firstly, log in one application or web front end server, open the Register Editor.

And then find the HKEY_CURRENT_USER\Software\Microsoft\Avalon. Graphics, right-click it and choose Permission option and add Everyone and grant Read permission as following, and then restart this server.

Repeat above steps, modify the registry in all application and web front end servers, and restart the servers.

If above steps do not work, the cause of it may be the HKEY_CURRENT_USER for SharePoint process is different from for current login user while you modify the registry. So, you need to find the right "current user" for SharePoint process, or just grant permission for all users.

Registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\" is under the HKEY_CURRENT_USER hive, all settings here are user-level settings, and for current logged in user only. In some cases, it is not the settings that SharePoint process was reading.

Since HKEY_CURRENT_USER hive is just a subkey of HKEY_USERS, here you can grant Everyone read permission on another user’s registry key.

You can see many user IDs under HKEY_USERS hive, go through each user to find registry key "HKEY_USERS\\Software\Microsoft\Avalon.Graphics\", if that key exists, grant "Everyone" read permission on it.

e.g.: HKEY_USERS\S-1-5-21-1343462910-744444023-3288617952-4375\Software\Microsoft\Avalon.Graphics\

Repeat above steps, modify the registry in all application and web front end servers, and restart the servers.

Once the registry key which SharePoint is reading has the right permission, the issue will be fixed, the product should work.

Applies for: SharePoint 2019, SharePoint 2016

The post How to fix “An unexpected error has occurred” issue when import an Excel file appeared first on BoostSolutions.

How to import columns that are Multiple Lookup fields to a SharePoint list?

Admin — Wed, 15 Jan 2020 00:22:03 +0000

We are using theExcel import in our SharePoint 2016. Can you tell me how to import columns thatare Multiple Lookup fields?

Solution:

Please split the values with “; ” in Excel spreadsheet and then try toimport to the lookup column.

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010

The post How to import columns that are Multiple Lookup fields to a SharePoint list? appeared first on BoostSolutions.

How to send notification emails to updated email addresses?

Admin — Tue, 14 Jan 2020 23:46:32 +0000

Whenusing Password Change Web Part, the expiration notification emails are alwayssent to the older email addresses. How can I fix it?

Solution:

Firstly, please navigate to All People page (http://siteurl/_layouts/15/people.aspx?MembershipGroupId=0) to check the user’s email address and ensure the address is updated in this list.

If you already change the user’s email address in active directory, and the changes is not updated to SharePoint, please try this PowerShell command line to update the changes.

Get-SPUser -Web http://web-app-url | Set-SPUser –SyncFromAD

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010

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How to get server code using SharePoint Management Shell?

Admin — Tue, 14 Jan 2020 23:43:57 +0000

How to get server code using SharePoint Management Shell?

Solution:

Please login the SharePoint server which hosts the central administration, open the SharePoint Management Shell and run the following command line.

Add-Type -AssemblyName "SharePointBoost.License, Version=3.0.0.0, Culture=neutral, PublicKeyToken=15fd9ef9a2ec3a95"

[SharePointBoost.License.LicenseUtilityEx]::GetServerCode()

Then a server code will be returned as following.

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010

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Always get error message “The password does not meet the password complexity policy requirements.” when change password?

Admin — Tue, 14 Jan 2020 23:38:29 +0000

When I try to change his password using Password Change Web Part, I alwayserror message “The password does not meet the password complexity policy requirements.”,even the new password meet the policy. How can I fix it?

Solution:

Firstly, please check the user account in application pool and ensure the account has the permission to change password in Active Directory. We recommend you to add this account to domain admin group. (Because Password Change web part uses this account to connect active directory and change password.)

Then, if the first way failed. Please check if these updates installed on your SharePoint server.

Or is there any error message like "…remote calls to the SAM database have been denied…" in the event viewer.

If so, please allow Domain Users to access the remote SAM database on SharePoint server as the picture below.

This is a known issue for Microsoft SharePoint.

https://docs.microsoft.com/en-us/windows/security/threat-protection/security-policy-settings/network-access-restrict-clients-allowed-to-make-remote-sam-calls

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013

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How to remove additional characters when export data of Cross-Site Lookup column?

Admin — Tue, 14 Jan 2020 23:32:00 +0000

When I export data of Cross-Site Lookup column to Excel, there are someadditional characters. How to remove them?

Solution:

Please go to Central Administration > Application Management > Manage Web Applications, select the corresponding web application and click Manage Features on ribbon, then activate the Cross-Site Lookup Data Adapter feature.

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010

The post How to remove additional characters when export data of Cross-Site Lookup column? appeared first on BoostSolutions.

How to remove additional characters when export data of Cascaded Lookup column?

Admin — Tue, 14 Jan 2020 23:28:52 +0000

When I export data of Cascaded Lookup column to Excel, there are some additionalcharacters. How to remove them?

Solution:

Applies for: SharePoint 2019, SharePoint 2016, SharePoint 2013, SharePoint 2010

The post How to remove additional characters when export data of Cascaded Lookup column? appeared first on BoostSolutions.

Error “403 FORBIDDEN” occurs when using Excel Import

Admin — Tue, 14 Jan 2020 23:24:50 +0000

When I use Excel Import, after selecting the spreadsheet and clicking on“Next”, following error message pops up “403 FORBIDDEN”.

Solution:

Excel Import requires the end users at least have “Manage List”permission. Please check the current user’s permission and make sure the userhas proper permission.

Applies for: SharePoint 2016, SharePoint 2013, SharePoint 2010

The post Error “403 FORBIDDEN” occurs when using Excel Import appeared first on BoostSolutions.

Typical log error but product running fine

Admin — Sun, 17 May 2015 18:01:16 +0000

There are the log errors but the product works fine, and the error message is pretty much like the following ones:

‘SharePointBoost.LicenseManagementCenter’ (id:46cd899c-569d-47c8-8b11-38aaf5af02f6) using attributes (ControlSrc=”, ControlAssembly=’SharePointBoost.License, Version=2.0.7.0, Culture=neutral, PublicKeyToken=15fd9ef9a2ec3a95′, ControlClass=’SharePointBoost.License.Management.RedirectControl’: System.ArgumentException: The control with assembly name ‘SharePointBoost.License, Version=2.0.7.0, Culture=neutral, PublicKeyToken=15fd9ef9a2ec3a95′ class name

Solution:

Run this tool by administrator, after that, choose the site and list, on the right hand, click the button "delete all invalid".

You may download this tool by this link:

https://speventreceiverman.codeplex.com/ (2010)

http://www.boostsolutions.com/software/EventReceiverManager2013.zip (2013)

Applies for: SharePoint 2013, SharePoint 2010

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External content type is vaild but not contents shows in the dropdown selection

Admin — Sun, 17 May 2015 18:01:09 +0000

When you select a valid External Content Typle, there will be no columns to map.

Solution:

One of the most common reason is that customer may have done some customizations of the External Content Type Operation names. Calendar Rollup will only recognize the name in defual, any customization will lead such issue.

The below example: customer has changed the names of such External Content Type Operations, then just Change “Vw_EmployeePTORead List” back to “Read List”, and “Vw_EmployeePTOReadItem” back to “Read Item”. Then the issue will be fixed.

Applies for: SharePoint 2013, SharePoint 2010

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