BoostSolutions » AD Information Sync

How to fix “An unexpected error has occurred” issue when import an Excel file

Admin — Mon, 21 Feb 2022 22:34:50 +0000

When using Excel Import product to upload and import an Excel to a SharePoint list, you may meet this issue "An unexpected error has occurred" as this.

After digging into the SharePoint logs, there will be error message like this: "Requested registry access is not allowed."

Or upload and import a .csv format file using Excel Import, then you will find a same error message in the logs.

Solution:

Why does this issue happen?

In the product Excel Import, we use "Package" class to load and parse excel file before import to list.

"Package" (full name: "System.IO.Packaging.Package") is a standard dot net class which defined in WindowsBase.dll and is part of the windows system. It will try write event trace during package class initialization, before write event trace, system will check which provider to use by reading the "ClassicETW" value in registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\".

In some cases, the windows identity which the SharePoint process running with does not have permission to read that registry, as a result, an SecurityException was thrown saying "Requested registry access is not allowed."

In short, the system module needs to read registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\" to decide where to write event trace, but SharePoint process doesn’t have permission to access it.

How to fix it?

Firstly, log in one application or web front end server, open the Register Editor.

And then find the HKEY_CURRENT_USER\Software\Microsoft\Avalon. Graphics, right-click it and choose Permission option and add Everyone and grant Read permission as following, and then restart this server.

Repeat above steps, modify the registry in all application and web front end servers, and restart the servers.

If above steps do not work, the cause of it may be the HKEY_CURRENT_USER for SharePoint process is different from for current login user while you modify the registry. So, you need to find the right "current user" for SharePoint process, or just grant permission for all users.

Registry key "HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\" is under the HKEY_CURRENT_USER hive, all settings here are user-level settings, and for current logged in user only. In some cases, it is not the settings that SharePoint process was reading.

Since HKEY_CURRENT_USER hive is just a subkey of HKEY_USERS, here you can grant Everyone read permission on another user’s registry key.

You can see many user IDs under HKEY_USERS hive, go through each user to find registry key "HKEY_USERS\\Software\Microsoft\Avalon.Graphics\", if that key exists, grant "Everyone" read permission on it.

e.g.: HKEY_USERS\S-1-5-21-1343462910-744444023-3288617952-4375\Software\Microsoft\Avalon.Graphics\

Repeat above steps, modify the registry in all application and web front end servers, and restart the servers.

Once the registry key which SharePoint is reading has the right permission, the issue will be fixed, the product should work.

Applies for: SharePoint 2019, SharePoint 2016

The post How to fix “An unexpected error has occurred” issue when import an Excel file appeared first on BoostSolutions.

Sync members of AD Group to SharePoint list

Admin — Mon, 31 Mar 2014 20:01:19 +0000

How to sync members of AD group instead of syncing users in an OU?

Solution:

The query string is:

(&(objectClass=user)(memberOf=DN))

Notice: DN is "distinguishedName", which is an attribute in AD, it be able to find it in AD Properties.

Here is the example:

(&(objectClass=user)(memberOf=CN=sgrouptest,OU=test80,DC=br,DC=local))

Add this query to AD Information Sync settings in Site Settings -> AD Information Sync Settings.

When create a new profile or edit an exist profile, it will be able to see the settings section named "Active Directory Information to Synchronize", add the query to the Filter textbox.

Applies for: SharePoint 2010

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The Managed Metadata Service or Connection is currently not available

Admin — Mon, 31 Mar 2014 19:59:34 +0000

When you go to Site Actions –> Site Settings –> [Site Administration] –> Term store management to manage the Managed Metadata Service, an error pops out:

“The managed Metadata Service or Connection is currently not available. The Application Pool or Managed Metadata Web Service may not have been started. Please Contact your Administrator.”

Solution:

Please make sure the Managed Metadata Service is associated to the Web Application where this error occurs
CA > Application Management > Configure service associations > click custom > check the box Managed Metadata Service > OK
If error still occurs or the box is already checked go to 2.

You pretty much just miss the permissions for web application’s app pool ID to access Managed Metadata service application. All you have to do is to add the account used by the web app’s application pool into the ‘connection permissions’ as below. Try not to mess around with SQL user security/DB mappings as suggested by other posts:

2.1. Go to SharePoint Central Administration Site –> Application Management –> [Service Applications] –> Manage service applications
2.2. Highlight the Managed Metadata Service that your web application is associated with (Do not click on the link, just click somewhere else on that row to highlight it)
2.3. Click on Permissions button in the ribbon
2.4. Add the application pool account used by your web application and give it at least ‘Read Access to Term Store’
2.5. click OK

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

The post The Managed Metadata Service or Connection is currently not available appeared first on BoostSolutions.

Relationship between AD Information Sync and SharePoint SSP

Admin — Mon, 31 Mar 2014 19:58:50 +0000

What’s the relationship of AD Information Sync and SharePoint SSP, and how they affects each other?

Solution:

The product is different with SharePoint SSP. SharePoint SSP provides the service to sync user information from Active directory to user profile in Central Administration. But AD Information Sync provides the solution to sync the user information to SharePoint list, such as Contact list. After install AD Information Sync, it will not affect the SharePoint SSP.

Applies for: SharePoint 2007

The post Relationship between AD Information Sync and SharePoint SSP appeared first on BoostSolutions.

An error occurs when add a new profile

Admin — Mon, 31 Mar 2014 19:44:22 +0000

An error occurred after clicking ‘Add profile’ in AD Information Sync settings page, error info:
System.NullReferenceException: Object reference not set to an instance of an object.
at SharePointBoost.ADSync.ADSyncSettingForm.()
at SharePointBoost.ADSync.ADSyncSettingForm.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Solution:

This issue is due to the empty site, no lists. Simply create a list, issue will be resolved.

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

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Display the user name instead of Distinguish Name

Admin — Mon, 31 Mar 2014 19:41:03 +0000

When sync a user name to a list column, it shows DN property instead of real name, like:

CN=Michael Jackson,OU=Musician Dept,OU=US Singer,DC=US,DC=local

How to show the name only but not domain information, etc.?

Solution:

The reason it shows the DN is the column is mapped to a single line of text, change it to a ‘Person or Group’ column will resolve the issue.

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

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Picture is not showing on SharePoint

Admin — Mon, 31 Mar 2014 19:41:03 +0000

I have mapped the picture (thumbnailphotoattribute) to a column, but the picture does not show after synchronization.

Solution:

Please check the settings below:

1. The pictures will be attached to list items during synchronization, you must to enable Attachment feature in the list.

2. If you have mapped thumbnailphoto to a Hyperlink or Picture column, make sure the Format URL as option is set to Picture.

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

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Permission required to configure the product

Admin — Mon, 31 Mar 2014 19:40:59 +0000

What are the minimum rights required for an account to configure the settings of AD Information Sync?

Solution:

The permissions to configure AD Information Sync settings must contain these four atom permissions:

Add Items, Edit Items, Delete Items, and Manage Web Site.

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

The post Permission required to configure the product appeared first on BoostSolutions.

How do I check if the schedule is working?

Admin — Mon, 31 Mar 2014 19:37:43 +0000

How do I check if the schedule is working? Is there a log file?

Solution:

Check the schedules by the timer job performance in Central Administration. Open Central Administration -> Operations (For SharePoint 2007); Central Administration -> Monitioring -> Check Job Status (For SharePoint 2010); click Timer job status in the Global Configuration section. Normally, the AD Information Sync Job started time changes every one or more minutes. If started time does not change for a long time, it may be caused by the following:

There are too many profiles or too much Active Directory information to sync;
The AD Information Sync Timer Job does not work properly, including several reasons:

Windows SharePoint Services Timer is stopped;

AD Information Sync job is disabled;

There are some other problems with timer job or profiles.

There is no log file to record the schedule details.

Applies for: SharePoint 2013, SharePoint 2010, SharePoint 2007

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